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Fix VPN App Update Issues When Kill Switch Is On

S
Written by Support

If Kill Switch is on and you try to update KlarVPN, the update can stall because the VPN tunnel briefly terminates during the app update and Kill Switch can block the update download. Use the steps below to recover.

1. If KlarVPN cannot update while Kill Switch is on, go to iPhone Settings.

The Kill Switch warning notes that app updates may stall.

2. Open General, then tap VPN & Device Management.

Go to General and open VPN & Device Management.

3. Tap VPN, then open the VPN profile.

Open the KlarVPN VPN profile.

4. Tap Delete VPN.

Delete the current KlarVPN VPN profile.

5. Tap Delete again to confirm.

Confirm Delete.

Key reminder

  • Deleting the VPN profile forcibly removes the current KlarVPN iOS VPN settings.

  • After the update, reconnect KlarVPN and enable Kill Switch again if you still want to use it.

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