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Manage Subscription

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Written by Support

Manage Subscription

Tap Manage Subscription from Profile to view the current plan, data allowance, renewal details, billing source, upgrade options, and restore purchase controls.

Free plan

The Free plan shows the monthly bandwidth allowance and reset timing. Users can tap Upgrade Plan to open available paid options.

  • Free includes 10 GB per month.

  • The usage bar shows how much of the monthly allowance has been used.

  • Resets in shows when the monthly allowance refreshes.

  • Restore purchases checks for existing purchases attached to the app store account.

Subscription: Free plan


Gold plan

The Gold plan increases the monthly bandwidth allowance. When active, the subscription screen shows renewal and billing information.

  • Gold includes 250 GB per month.

  • Active shows the plan is currently enabled for the account.

  • Renews on shows the next renewal date.

  • Billed via shows the billing provider, such as Google Play.

  • Change Plan opens the plan selection screen.

  • Manage in Store opens Google/App store subscription management.

Subscription: Gold plan


Platinum plan

The Platinum plan is for users who do not want to manage a monthly data meter.

  • Platinum includes unlimited bandwidth.

  • The plan card confirms active status, renewal date, and billing source.

  • Change Plan lets the user move to another available plan.

  • Manage in Play Store opens the billing controls for renewal, cancellation, payment method, and receipts.

Subscription: Platinum plan

Change a plan

Tap Change Plan to open the plan selection screen. The selected plan is highlighted. Labels such as Current or Most Popular help users understand which plan is active or recommended.

1. Open Profile.

2. Tap Manage Subscription.

3. Tap Change Plan.

4. Select Free, Gold, or Platinum.

5. Tap the continue button for the selected plan.

Billing behavior

  • On Android, paid subscriptions are billed through Google Play. Google Play handles renewals, cancellations, receipts, and payment methods.

  • On iOS, paid subscriptions are billed through Apple Play. Apple Play handles renewals, cancellations, receipts, and payment methods.

Plan selection: Free, Gold, and Platinum


Downgrade to Free

A paid user can choose Free from the plan selection screen when they want to stop using a paid bandwidth tier. The app shows Continue with Free when Free is selected.

The timing of a downgrade can depend on store rules. In many cases, paid access remains available until the end of the current billing period, then the account moves to the selected lower plan.

Free selected from the plan selection screen.

Restore purchases

Use Restore purchases when a paid plan does not appear after reinstalling the app, changing devices, signing in again, or completing a purchase that still shows as Free.

Restore purchases asks the store to refresh the subscription status for the signed-in account. It does not create a new purchase and should not charge the user again.

For best results, make sure you are signed in to the same KlarVPN account and the same store account that originally purchased the subscription.

Billing, renewal, and payment method

Paid plan screens may show a renewal date and the billing provider. The renewal date is the date the plan is scheduled to renew unless it is changed or cancelled before that date.

Payment methods, receipts, renewal failures, refunds, taxes, regional pricing, and cancellation are managed by the store account used for purchase. KlarVPN support can help check account status, but the store controls the payment record and refund flow.

Cancel a subscription

Cancel the subscription from the store account that owns the purchase. If the Subscription screen shows a Manage in Store button, use it to open the store subscription page for the current plan.

After cancellation, access usually continues until the end of the current paid period. The plan should not renew after cancellation is complete.

Cancelling a subscription does not delete the KlarVPN account. If you also want to delete the account, cancel any active subscription first, then use the account deletion option from Profile.

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